Privacy Policy

This website, The Market Research Firm (“MRF”, “we”, “us”), is operated by Eleva Group LLC, a limited liability company registered in the United States. We are committed to protecting your personal data. This Privacy Policy explains what information we collect when you visit our website or contact us, how we use it and what rights you have.

1. Data controller

Eleva Group LLC is responsible for the processing of your personal data. You can contact us at any time at info@eleva-group.com.

2. Information we collect

• Information you provide: when you fill in our contact form or email us, we collect your name, email address, phone number, the budget range you select and any details you share about your project.

• Technical information: when you browse the website we may collect your IP address, browser type, device information and pages visited, through cookies and similar technologies.

3. How we use your information

• To respond to your enquiries and prepare proposals for market research studies.

• To deliver the services you contract with us and communicate with you about your project.

• To analyse and improve the performance and content of our website.

• To comply with our legal and tax obligations.

We process your data on the basis of your consent, the steps necessary to enter into or perform a contract with you, our legitimate interest in running and improving our business, and compliance with legal obligations.

4. Sharing your information

We do not sell your personal data. We only share it with service providers that help us operate the website and our business (such as website hosting, form-processing and email providers), with professional advisers, or with authorities when required by law. Some of these providers may be located outside your country; where this happens we rely on appropriate safeguards.

5. Data retention

We keep your data only for as long as necessary to handle your enquiry, provide our services and meet our legal obligations, after which it is deleted or anonymised.

6. Cookies

We use cookies and similar technologies to make the website work and to understand how it is used. You can manage or disable cookies through your browser settings.

7. Your rights

Depending on where you live, you may have the right to access, correct, delete or restrict the use of your personal data, to object to its processing, to data portability and to withdraw your consent at any time. If you are in the European Union or the United Kingdom, you also have the right to lodge a complaint with your local data protection authority. To exercise any of these rights, email info@eleva-group.com.

8. Security

We apply reasonable technical and organisational measures to protect your data against unauthorised access, loss or alteration.

9. Children

Our services are aimed at businesses and are not intended for individuals under 16. We do not knowingly collect data from children.

10. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with the updated date.

11. Contact

Eleva Group LLC
Email: info@eleva-group.com